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Available for product rolesGurugram, IN00:00:00 IST[ 00 — Index ]
Product Strategist · Founder · MBA Candidate

Shreya
Gupta

Building products arounduser research

Founder of Mitram— India's first senior-assisted travel platform. I take messy problem spaces from 0→1: user research, validated roadmaps, and cross-functional delivery that moves metrics.

Selected work ↓Let's connect
5+
Years experience
₹25L
Revenue uplift · Cleartrip
30%
OpEx ↓ · Swadeshi Way
90%
Fulfilment · ReSpare
Scroll
About01 / 06

I build products that solve real problems — not features looking for a use.

MBA candidate (PGP Rise, Cohort 5) at Masters' Union, with cross-sector experience spanning travel-tech, e-commerce, auto-aftermarket supply chain, D2C retail, and hospitality.

My strength is 0→1 product strategy — moving from a messy problem space to a validated, executable roadmap. I'm obsessed with how trust and access unlock markets for underserved communities — the insight behind Mitram.

01
Product Strategy
Persona development, competitive analysis, 0→1 roadmapping
02
User Research
Qualitative interviews, pain-point mapping, iterative validation
03
GTM Planning
Success metrics, channel strategy, launch sequencing
04
Data & Analytics
Excel, SQL, Tableau — insight-to-decision pipelines
05
Design Thinking
Wireframing and UI/UX mockups in Figma
06
Generative AI
Certified GenAI practitioner — Outskill, 2026
Selected Work02 / 06

Things I've built & shipped.

★ Featured01Active

Mitram

India's first senior-assisted travel platform

A standalone platform addressing the trust, accessibility, and safety needs of elderly travellers in India. I owned the full 0→1 lifecycle — from user research to GTM planning.

Product StrategyUser ResearchGTM0 → 1
Open case study →
Product brief
TYPEStandalone platform
STAGE0 → 1 Discovery
CORE PERSONAS2 defined
NORTH STARTrust & repeat use
MY ROLEFounder / PM
AWARDBest Problem Identification — Masters' Union Demo Day 2026
02Shipped

Cleartrip · Flipkart

Hotels portfolio · Big Billion Days

Owned the highest-revenue Goa hotels portfolio, then expanded to Maharashtra — turning user insights and stakeholder alignment into measurable revenue.

15%
CSAT ↑
10%
Revenue uplift
₹25L
Incremental revenue driven
#1 revenue portfolio · Goa hotels
03Completed

ReSpare Ops

Auto-aftermarket supply chain research

At ReSpare's Founder's Office — mapped inefficiencies across 50+ workshops and designed a multi-hub inventory model.

50+
Workshops
30%
Order accuracy ↑
90%
Fulfilment via multi-hub model
OperationsSupply ChainB2B
Experience03 / 06

Where I've worked.

Oct 2025 — Now
Gurugram

Founder

Mitram · Senior-Care Travel-TechFounding

Led 0→1 product strategy, user research, and competitive analysis to define core user needs. Drove GTM and success metrics; awarded Best Problem Identification at Demo Day 2026.

Nov 2025 — Feb 2026
Gurugram

Founder's Office

ReSpareOperations

Research across 50+ workshops identifying key inefficiencies (2–4 hrs/day lost, pricing fraud). Improved order accuracy by 30% and enabled 90% fulfilment via multi-hub inventory.

Jan 2024 — Oct 2025
Delhi NCR

Operations Executive

Swadeshi Way · YC W'21

15% reduction in operational expenses through cost-saving strategies with senior management. Improved productivity 10% and efficiency 25% via analytics, KPIs, and cross-functional execution.

Nov 2022 — Dec 2023
Mumbai

Consultant

Cleartrip · Flipkart

Drove 15% CSAT increase and 10% revenue uplift (₹25L) through user insights and stakeholder alignment. Led the highest-revenue Goa hotels portfolio during Big Billion Days.

2021 — 2022
Noida · Hyderabad

Early roles

Aditya Birla Fashion · Taj Falaknuma Palace

Led a 50+ member team to 95% of departmental targets with 98% audit scores. Earlier, 360+ training hours across Front Office & Housekeeping; coordinated ₹1L+ in supply orders.

Capabilities04 / 06

What I bring to the table.

Market Research0 → 1 StrategyGTM PlanningPersona DevelopmentCompetitive AnalysisUsability TestingIterative ValidationMarket Research0 → 1 StrategyGTM PlanningPersona DevelopmentCompetitive AnalysisUsability TestingIterative Validation
WireframingFigma UI/UXSQLTableauKPI DashboardsGenerative AID2C Brand BuildingSupply Chain MappingWireframingFigma UI/UXSQLTableauKPI DashboardsGenerative AID2C Brand BuildingSupply Chain Mapping
Education & Credentials05 / 06
Academic · 01

General Management (MBA)

PGP Rise · Cohort 5

Masters' Union

2025 — Present · Gurugram

Demo Day 2026 winner — Best Problem Identification.

Academic · 02

B.Sc. Hotel Administration & Tourism

IHM Lucknow

2019 — 2022 · Lucknow

Foundation in operations, service design, and people management.

Certifications
Generative AI Mastermind
Outskill
2026
Google Data Analytics
Professional Certificate
✓ Done
Get in touch06 / 06

Let's build something meaningful together.

Email →
shreya.gupta_pgprc5@mastersunion.org
Phone →
+91 93059 88060
LinkedIn →
/in/shreya-gupta
Based in Gurugram, India · Open to remote & hybrid opportunities